Portland & Vancouver homeowners:
Heating and cooling repair that starts with the fix
We fix what can be fixed — and tell you straight when it can't.
Quick answer
HVAC Repair Guys fixes home heating and cooling systems in Portland, Oregon and Vancouver, Washington. We start with repair: a technician finds the cause, explains what it takes to fix it, and you approve the price before any work starts. If replacing makes more sense, we say so plainly and show you why.
Your house is cold, or hot, and you want two things: the problem fixed, and a straight answer about what it takes.
We start with repair. If a fix makes sense, we fix it. If it doesn't, we tell you why and show you the options. You decide.
At a glance
| What we do | Furnace, heat pump, AC, and ductless mini-split repair |
|---|---|
| Where | Portland, OR and Vancouver, WA |
| Approach | Repair first; replace only when it makes more sense |
| Your control | No work starts until you say yes |
| Gas smell | Leave first; call 911 and NW Natural (800-882-3377) from outside |
Not sure what's wrong yet?
Start with the safe checks. Many problems are a setting, a breaker, or a filter.
- Repair first: we fix what can be fixed
- You approve the price before work starts
- Sources listed for outside facts
What's your system doing?
Pick one. We'll show you what you can safely check first.
The system runs but blows cold air, or it won't turn on at all.
Check these first
- Make sure the thermostat is set to Heat and a few degrees above room temperature.
- Replace the thermostat batteries if the screen is blank or dim.
- Check the breaker for the furnace or heat pump. Reset it once; if it trips again, leave it off.
- Look at the air filter. A clogged filter can shut a furnace down.
When to get help: It still won't heat after these checks, or it keeps shutting off.
Read the full no heat page →What we work on
All services →- Furnace repairGas furnace repair for Portland, OR and Vancouver, WA homes. We find the root cause, explain it plainly, and give you the price before any work starts.
- Heat pump repairHeat pump repair for Portland and Vancouver homes: heating and cooling modes, defrost, aux heat, fans, and leaks. You get the price before work starts.
- AC repairCentral air conditioner repair for Portland and Vancouver homes: not cooling, frozen coils, capacitors, and drain clogs. Price before any work starts.
- Ductless mini-split repairDuctless mini-split repair for Portland and Vancouver homes: indoor heads, remotes and modes, filters, drain lines, error codes, and outdoor units.
- HVAC maintenanceFurnace, heat pump, and AC tune-ups for Portland and Vancouver homes. See what a check-up covers, when to schedule it, and what you can do yourself.
- System replacementHonest HVAC replacement estimates for Portland and Vancouver homes: when it makes sense, how sizing works, scope, and incentives you may qualify for.
Repair or replace? You get a straight answer.
Old doesn't always mean replace. We look at what failed, what shape the rest of the system is in, and what a fix would really buy you. When the call is close, we lay out both options so you can compare.
How we decide: the repair-or-replace guide →- We find the root cause, not just the symptom.
- We explain what's wrong in plain words.
- You see the price before any work starts.
- If replacing makes more sense, we show you why.
How a visit works
- 1
Tell us what's going on
Call us. Tell us what the system is doing and when it started.
- 2
We find the cause
A technician checks the system and looks for the root problem, not just the symptom.
- 3
You see your options
We explain what's wrong and what it takes to fix it. If replacing makes more sense, we say so and show why.
- 4
You decide
No work starts until you say yes.
- 5
We fix it
If it can be fixed, we fix it.
- 6
We test and clean up
We run the system, check that it works, and leave the space clean.
Answers before you call
All guides →- Repair or Replace Your HVAC System? How We DecideHow we decide whether to repair or replace a furnace, heat pump, or AC in Portland and Vancouver homes: the 9 factors we weigh and 13 questions to ask.
- Heat Pumps in Northwest Winters: What's Normal and What Isn'tHow a heat pump heats in wet Northwest winters and cold snaps: defrost mode, aux heat, cold-climate models, and settings for Portland and Vancouver homes.
- How to Read an HVAC Quote (and Compare Two Fairly)What a clear HVAC repair or replacement quote should list, how to compare two quotes fairly, and what to ask for. For Portland and Vancouver homeowners.
- What Affects HVAC Repair Cost? 7 Things That Change the PriceThe main things that change an HVAC repair price: diagnosis, parts, access, refrigerant, timing, and age. Plus how we price: you see it before work starts.
Indoor air guide
Cleaner air at home, explained
Learn what filters can do and how to run your system during smoke season. These are educational guides, not product offers.
- HVAC Air Filters and MERV Ratings: A Plain GuideHow to find, check, and change your furnace or heat pump filter, read its size, and pick a MERV rating your system can handle. For Portland and Vancouver.
- Wildfire Smoke and Your HVAC System: How to Keep Smoke OutHow to use your HVAC system during wildfire smoke: recirculate, filter, seal, and add portable air cleaners, based on EPA and Oregon Health Authority advice.
Where we work
Common questions
What does HVAC Repair Guys do?
We repair home heating and cooling systems — gas furnaces, heat pumps, central air conditioners, and ductless mini-splits — in the Portland and Vancouver area. When repair no longer makes sense, we explain why and help you compare replacement options.
What does repair-first mean?
It means we look for the fix before we talk about a new system. If a repair makes sense, we do it; if it doesn't, we tell you straight and show you why.
Will I know the cost before work starts?
Yes. We explain what's wrong and what it takes to fix it, and no work starts until you say yes.
What should I check before I call?
Check the thermostat mode and setpoint, thermostat batteries, the breaker, and the air filter. The problem pages list safe checks for each symptom.
What should I do if I smell gas?
Leave the house right away without using switches, phones, or flames inside. From outside, call 911 and NW Natural's 24-hour emergency line at 800-882-3377.
Do you work on both sides of the river?
Yes. We serve Portland, Oregon and Vancouver, Washington. The two states license contractors differently and have different incentive programs, which our service-area pages explain.
Sources
- Smell natural gas or rotten eggs in your home? Smell. Go. Let us know. — NW Natural. Checked 2026-09-24.
Last updated: · Reviewed by: HVAC Repair Guys