Heating and Cooling Repair in Portland, OR

Quick answer

HVAC Repair Guys repairs furnaces, heat pumps, air conditioners, and ductless systems in Portland, Oregon homes. Because you're in Oregon, check any contractor's license with the Oregon Construction Contractors Board, and ask about Energy Trust of Oregon incentives if you're replacing equipment. A technician finds the cause, explains your options, and no work starts until you say yes.

Key facts

State rules that apply	Oregon
Who licenses contractors	Oregon Construction Contractors Board (CCB)
How to check a license	CCB license search, by license number or name
Incentives to ask about	Energy Trust of Oregon, if a participating utility serves you
Smell gas?	Leave, then call 911 and, if NW Natural is your gas utility, 800-882-3377
Smoke guidance	Oregon Health Authority and U.S. EPA

Which side of the river are you on? Why it matters

It matters because Oregon rules apply to your Portland home, and they decide two things: who licenses your contractor and which incentive programs you may qualify for.

Oregon contractors are licensed by the Oregon Construction Contractors Board (CCB). Oregon heating incentives come through Energy Trust of Oregon, if a participating utility serves your home. Across the Columbia in Vancouver, Washington's rules and programs apply instead. We keep a separate page for that side, so you only read what fits your address.

How do I check an HVAC contractor's license in Oregon?

Use the Oregon CCB's online license search. The CCB says the most accurate way is to search by license number, and Oregon contractors must put that number on their advertising, websites, and business cards.

1Look for the CCB number on the contractor's website, card, or quote. If you can't find it, ask for it.
2Enter that number in the CCB license search.
3No number? Search part of the business name or the owner's last name. The CCB says less is often better, and a missed match may just be a spelling difference, not a missing license.
4Still stuck? Call CCB Customer Service at (503) 378-4621.

The CCB's site also covers contract disputes and mediation if a job goes wrong. Ask us for our CCB number too, and look it up the same way.

Not sure what's wrong yet?

Start with the safe checks. Many problems are a setting, a breaker, or a filter.

Find your symptom Compare repair vs. replace

Repair first: we fix what can be fixed
You approve the price before work starts
Sources listed for outside facts

What heating incentives can Portland homeowners ask about?

Ask about Energy Trust of Oregon's heating offers if a participating utility serves your home. Energy Trust lists PGE, Pacific Power, NW Natural, Cascade Natural Gas, and Avista as its participating Oregon utilities.

Offers cover ducted heat pumps, ductless heat pumps (mini-splits), and some high-efficiency gas heating.
Eligibility depends on your utility, your home type, the system being replaced, and the new equipment.
Check eligibility before installation. Some offers require a program-approved contractor.
Applications have deadlines after installation.

Most repairs don't involve incentives. They matter when replacing makes more sense. You may qualify — we'll confirm before you rely on it. The federal home improvement tax credit ended for equipment placed in service after December 31, 2025, so don't plan a purchase around it.

How should I run my HVAC during wildfire smoke in Portland?

Keep smoke out, then filter what gets in. The Oregon Health Authority (OHA) says to keep windows and doors closed unless it's extremely hot, and to run your air conditioner with the fresh air intake closed and a clean filter.

Check local air quality on the Oregon Smoke Information Blog. OHA points to it for current conditions and health advisories.
Run a HEPA air cleaner if you have one. OHA says to buy one that matches the room size the maker lists.
When smoke is heavy, don't burn candles, use the fireplace, or cook on a gas stove. Skip vacuuming, which stirs up particles.
The U.S. EPA suggests a MERV 13 filter, or as high a rating as your system fan and filter slot can handle, fitted snugly. With a high-efficiency filter in place, EPA says to set the fan to "On" instead of "Auto" while the air is bad.
If it's too hot to stay inside with the windows closed, OHA says to find shelter somewhere else.

What should I do if I smell gas or my CO alarm goes off?

Leave the house right away, even if the gas smell seems mild. NW Natural says to leave no matter what.

1Don't use phones, light switches, flashlights, lighters, or matches inside, and don't start a car.
2Get everyone out and move a safe distance away. Don't look for the leak.
3Once outside, call 911. If NW Natural is your gas utility, also call its 24-hour line at 800-882-3377.
4If a carbon monoxide (CO) alarm sounds, get everyone outside into fresh air and call 911.
5Follow what emergency responders tell you before going back in.

The U.S. EPA notes that carbon monoxide has no color, taste, or smell. Trust the alarm, not your nose.

Common questions

Do you repair heating and cooling systems in Portland, Oregon?

Yes. We repair furnaces, heat pumps, air conditioners, and ductless systems in Portland homes. Tell us your address when you reach out and we'll confirm we can get to you.

What can the Oregon CCB help with besides license checks?

The Oregon CCB's site also covers contract disputes and mediation between homeowners and contractors. It lists rules contractors must follow, too. Start there if a job in Oregon goes wrong and you can't settle it with the contractor.

Can I get an Energy Trust of Oregon incentive on a repair?

Usually not. Energy Trust's heating offers are tied to installing qualifying equipment, like a heat pump, a ductless system, or some high-efficiency gas heating. If replacing makes more sense than repairing, you may qualify — we'll confirm.

Which Oregon utilities take part in Energy Trust of Oregon?

Energy Trust lists PGE, Pacific Power, NW Natural, Cascade Natural Gas, and Avista for its Oregon offers. Your utility bill shows which one serves you. Eligibility also depends on your home and the equipment, so check before any install.

Where do I check Portland air quality during smoke season?

The Oregon Health Authority points Oregonians to the Oregon Smoke Information Blog for current air quality and health advisories. Check it before you open windows or turn your system back to fresh air. When the air is bad, keep windows closed and filter the air inside.

Is NW Natural's gas odor line the right number for my Portland home?

It is if NW Natural is your gas utility; its 24-hour line is 800-882-3377. Your gas bill shows your utility. Either way, leave the house first and call 911 from outside.